Shipping Information

Get FREE SHIPPING on Orders over $125!

1. Shop for running shoes and performance apparel on athleticlockeroutlet.com.
2. Add items to your cart.
3. Go through checkout process. Enter any promotion code you may have.
4. If your order equals $125 or more�after eligible discounts and before taxes�you qualify for Free Shipping!

Regular Shipping Rates

For orders up to $124.99, a flat shipping cost of $9.95 applies.

Shipping Times and General Information

Before we can ship your item(s), we process your order to verify your credit card information and availability of your item(s). We process your order within two business days and will contact you if any issues arise. Estimated delivery time is seven to 10 business days from the date of purchase.

If the item you ordered is not in stock or will be delayed, we will email you with an update on the status of your order. Your credit card is charged when your order ships.

Shipping Areas

Shipping is currently available only to locations within Canada.

Returns & Exchanges

Returns & Exchanges

Our Guarantee

RMP products come with a no-questions-asked, 30-day satisfaction guarantee. If for any reason you are not completely satisfied with your new product within the first 30 days after purchase, we will replace or exchange your product.

Please note: Abuses to the exchange policy, such as abnormal wear and tear, are subject to RMP� discretion. Whenever possible, we ask that you return items in new and unused condition.

Please follow the instructions below to return or exchange your item.

Athleticlockeroutlet.com Orders

Follow these steps for replacement or exchange of products ordered at brooksrunning.com:

1. Log in to .
2. Click on �Recent Orders.�
3. Click on the order that includes the items you�d like to return or exchange.
4. Click on �View Details.�
5. Click on items to be returned or exchanged.
6. For a return, click �Return Item(s).� For an exchange, click �Create New Exchange.�
7. Your return or exchange authorization will appear. Please make a note of it.
8. Instructions for completion of the return/exchange process will arrive via email, including return address.
9. Please allow three weeks from the date on which items are mailed for exchange and/or credit.

Please note that you, the customer, pay for return shipping via any method, and that C.O.D.s can't be accepted. If you are returning an item because it is damaged, defective, or incorrect, you will be provided with a prepaid return label. Please contact [email protected] for more information.

If you choose to exchange your item, we will provide FREE outbound shipping for the new item. You're responsible for the cost of return shipping.

On returns or exchanges, please protect your return by getting a tracking number and/or insurance from the post office, UPS, or whichever shipper you choose for return of your items.

Within 10 business days of receiving and accepting the return, the credit card you used to place the order will be refunded for the price of the item(s) that have been returned. Shipping and handling fees will not be refunded. If the credit card cannot receive the refund, we will send a check for the return total to the billing address for that credit card.

The Athletic Locker Outlet is dedicated to providing unparalleled service. If we can be of further assistance to you, please contact our Customer Service at 1-905-361-0110.